Register for Rollout
In order to receive the rollout devices you qualify for, you will need to register for a time to complete the data transfer from your current campus device (PC or Mac) and to receive training for the iPad mini and/or laptop you will be receiving. Training is required in order to receive an iPad or a laptop!
If you attempt to register for rollout devices and receive a message saying you don’t qualify yet you believe you should, please contact the Help Desk at (310) 243-2500 or at https://csudh.service-now.com/ for further investigation.
I.T. will continue to add more registration times throughout the semester. If the times that are convenient for you are taken, check back periodically to see the latest available times.
Important Questions and Answers:
What should I do prior to the day of my registration?
- All Users - Please copy and remove all personal data (music, pictures, videos, etc) from your computer. I.T. will NOT transfer this data.
- Windows Users ONLY – I.T. will transfer your campus profile (Desktop, Favorites/bookmarks, My Documents, etc.). Make sure all the campus documents/folders you want transferred are in your My Documents or Desktop folder (C:\Users\YourUsername) to ease the migration process. Ensure that you do not have data folders residing in the root of your C: drive (C:\) or any other hard drive partitions you have as they will not be transferred.
What should I expect the day of my workstation registration?
- Windows Users ONLY – Your current computer has to be turned on. You do not have to be present for your data to be migrated. A technician will remotely connect to your desktop and start the migration of your campus data to the new desktop computer. When the data migration is completed, a Help Desk professional will deliver your new computer to your office and collect the old computer. They will also take a quick inventory of all the technology-related campus assets in your office so we can make sure our asset tracking system is up-to-date. If you had previously installed programs onto your workstation, outside of the campus standard offering, you will need to reinstall those programs yourself if you still need them.
- Apple Mac users ONLY – You will have to log on to your campus computer and be present during the migration process. A technician will migrate your campus data and applications to the new desktop computer. A Help Desk professional will deliver your new machine to your office and collect the old machine. When the data migration is completed, a Help Desk professional will deliver your new computer to your office and collect the old computer. They will also take a quick inventory of all the technology-related campus assets in your office so we can make sure our asset tracking system is up-to-date. If you had previously installed programs onto your workstation, outside of the campus standard offering, you will need to reinstall those programs yourself if you still need them.
Why am I required to attend iPad and/or laptop training?
- During the iPad and laptop training sessions, you will receive a set of iPad apps to help you with your daily work here on campus and learn how to access campus resources from off campus with a mobile device. You will receive a quick overview of the apps and will be asked to sign a Mobile Device & Property Loan User Agreement for the rollout assets assigned to you.
I like the workstation I have and don’t want to change. Do I have to accept the new rollout workstation?
- We understand that change can be difficult, but we need the campus equipment to be on a standard baseline in order to provide the best possible support when things may not be working properly. So, yes, you will need to sign up for the new rollout equipment.
I qualify for an iPad mini. Do I have to accept it?
- If you truly don’t see the need for one, you are not required to accept an iPad or a laptop. However, you may find it helpful if you attend meetings as you won’t need to print the agenda anymore because you can have it easily accessible on your mobile device.