Scheduled Maintenance

If you have any questions or concerns regarding a posted maintenance, please contact the I.T. User Services (Help Desk) at https://csudh.service-now.com/ or by phone at (310) 243-2500.


Campus Border Firewall Maintenance

To improve our network security, Information Technology will be working on the campus border firewalls on Thursday, December 08, 2016, at 10:00 pm

As a part of the planned maintenance, a new feature will be turned on which will block all inbound/outbound communication to known phishing/malware sites. No user services will be affected.  


VoIP Telephone  Maintenance

On Thursday, November 10, 2016 beginning at 3:00 AM, Information Technology will be updating firmware on all campus VoIP telephones. During this process, the telephones will restart a few times. You will also notice a new look on the screen, but should not notice any difference in functionality.


Shibboleth Authentication Maintenance

Thursday, November 3rd from 10:00PM to 12:00AM, maintenance will be performed on the Shibboleth Authentication System. During this time, you may experience intermittent authentication errors.


Shibboleth Authentication Maintenance

Thursday, October 6th from 10:00PM to 12:00AM, maintenance will be performed on the Shibboleth Authentication System. During this time, you may experience intermittent authentication errors.


Shibboleth Authentication Maintenance

Thursday, September 22nd from 10:00PM to 12:00AM, maintenance will be performed on the Shibboleth Authentication System. During this time, you may experience intermittent authentication errors.


Shibboleth Authentication Maintenance

Tuesday August 16, 2016 from 10:00PM to 12:00AM, the Shibboleth Authentication System will be upgraded to the latest version. During this time, users may experience intermittent authentication errors.


Border Firewall Upgrade

On Thursday August 11, 2016 from 10:00PM to 2:00AM, the border Firewall will be replaced with a new appliance. During this time, remote access to University systems from off-campus could be impacted.


Shibboleth Authentication Upgrade

On Thursday August 11, 2016 from 10:00PM to 12:00AM, the Shibboleth Authentication System will be upgraded to the latest version. During this time, you may experience intermittent authentication errors.


Telephone Upgrade

On Friday, August 5, 2016 beginning at 3:00AM, Information Technology will be updating firmware on all campus VoIP telephone handsets. During this process, the handsets will restart a few times.


Shibboleth Authentication Maintenance

On Thursday August 4, 2016 from10:00PM to 12:00AM, maintenance will be performed on our Shibboleth Authentication systems.  During this time, you may experience intermittent authentication errors.


Student Network and Toromail Accounts Maintenance

On Thursday August 4, 2016, the de-commission of CSUDH Student network and Toromail accounts for students who have not been enrolled in the campus for more than two (2) years, have no active application with the University, and are not currently a member of the CSUDH Alumni Association.


System Maintenance

On July 25th, 2016, from 10:00 P.M. to 2:00 A.M., the Division of Information Technology’s server team will perform maintenance on a storage device, which will involve a part replacement. This key replacement piece requires the device to be shut down while performing maintenance. Please note this will impact access to campus servers during this time. Once the part has been replaced, the device will be powered back up and access to the servers will be restored.


System Maintenance

On July 7th, 2016, from 10:00 P.M. to 2:00 A.M., the Division of Information Technology will be performing the following maintenance/changes:

  • Clearing ongoing issues with “I” Drive

Previous Maintenance Schedules