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Our Services

Policy Statement

The California State University (CSU) Policy for Provisions of Accommodations and Support Services to Students with Disabilities prohibits unlawful discrimination against students on the basis of disability in CSU Programs, services, and activities in accordance with, but not limited to, the Americans with Disabilities Act Amendments Act of 2008 (ADAAA); Sections 504 and 508 of the Federal Rehabilitation Act of 1973, as amended; and applicable California state laws. The CSU Policy is consistent with current applicable federal and state laws concerning the non-discrimination of students on the basis of disability.

 California State University, Dominguez Hills is committed to providing an inclusive environment, which is responsive to the needs of all students. To ensure this inclusion, appropriate accommodations are provided to students and prospective students who have self-identified with verified disabilities and who require these accommodations in order to afford the students equal opportunity to obtain the same result, to gain the same benefit, or to reach the same level of achievement as that provided to others in the university’s programs, services, or activities for which the students are otherwise qualified. Accommodations will not be provided if they fundamentally alter or impact the nature of the program, or inappropriately impede access for others. If, as a result of the interactive process between the University and the student, the University denies a particular requested accommodation, the University will take any other actions that would not result in a fundamental alteration/undue burden to ensure to the maximum extent possible the student receives University benefits or services. The University’s goal is to provide an equivalent academic experience and learning opportunity, not to guarantee the success of the student’s education or career.

These accommodations may include architectural access changes, close-in parking or adapted classroom seating, library assistance, interpreters, extended time and/or alternative format for exams, auxiliary aids, as well as academic adjustments, course modifications or other accommodations necessary for a particular individual’s needs. Please click on the issues below that interest you for more information and schedule an appointment to meet with a Disability Management Advisor to discuss your specific requests for academic adjustments, modifications and all reasonable accommodations. All requests will be given adequate and thorough consideration by the DSS team of Disability Management Advisors.

Click on the issue below that interests you for more information.

Disability Management Advising

Every person, disabled or not, wants to exercise control over his/her life. At CSUDH we have a service that makes this possible for students with disabilities. We call it "Disability Management Advising." Students using this service are given opportunities to explore increasing independence, improve communication with faculty, and evaluate career choices against functional limitations. In addition to individual consultation, the office maintains an assistive device resource file and provides workshops on time management, supervision and management skills, and other topics of interest.

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Disabled Parking

Disabled Parking is available to the driver of a vehicle displaying a DMV issued disabled person's license plate or parking placard.

To park in a disabled paring space without the proper decal will result in a parking ticket.

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Priority Registration

Priority registration enables students to be in the first group of students to finalize registration. In most cases, students with disabilities participate in the usual registration process. Exceptions include those whose disabilities preventing them from prolonged walking, standing, or in cases where students use readers, note takers, or sign language interpreters.

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University Required Test

Test such as the ELM and the EPT are administered through the Testing Office. Students needing adaptations should go to the Testing Office first to make all the necessary arrangements. The DSS office will work in conjunction with the Testing Office to insure that reasonable accommodations are made when necessary.

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Course Test Accommodations

University course tests can, with the instructor's permission, be administered through the DSS office. Depending on your need and instructor's authorization, extra time may be allowed, test may be read, or you may dictate to a writer, and in some cases you may be able to use the DSS computer. When requesting test adaptation alternatives, specific procedures MUST be followed:

  1. Arrangements must be made at the DSS office a minimum of five (5) working days in advance. This includes filling out the Student request for Special Test Taking Arrangements form, i.e., date, time, location, length of test, etc.
  2. You will arrive at the DSS office on time, prepared to take the test.
  3. The time allotted for your test begins at the time arranged to start, regardless of the time you actually start.
  4. The service provider (Reader/Writer) will wait a maximum of 15 minutes for you to arrive. If you fail to keep your appointment or notify DSS is advance, you must make arrangements with your instructor to take your exam at a later date.
  5. If an emergency should arise which causes you to miss the scheduled meeting -- you MUST contact DSS office at the earliest possible time.

The above instructions are DSS office policy. These instructions are designed to allow for the provision of needed test alternatives in an effective, efficient manner. It is your responsibility to follow the procedures to receive services through the DSS office.

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Writer Services

Writers are provided to those students requiring assistance in producing written material. Writers write down material dictated by students for examinations. Students wishing to obtain the services of a writer must provide a minimum of five (5) working days notice to the DSS office.

The writer will do punctuation as told by the student. If there is a question about punctuation, the writer will ask the student. If there is a question about the spelling of a word, the writer will ask the student. The student is expected to know the spelling of any specialized vocabulary related to a specific course.

Writer assignments are for Examinations.

Writer Services - Examinations

Examinations may include true/false, multiple choice, or essay questions. Writers will not alter in any form, the material which is dictated to them. The writer will not answer any questions or make comments about the contents or material dictated to them. The spelling, grammar, punctuation, and content must be that of the student. The writer will not indicate any lack of clarity in the material dictated to him/her. Exceptions to this include students with Learning Disabilities affecting writing skills.

* All Requests for Writers must be requested five (5) working days in advance.

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Reader Services

Reader Services are for Examinations.

Reader Services - Examinations

The student must give five (5) working days notice when requesting a reader for an examination. Individuals acting as readers for examinations are usually also acting as writers for examinations. Readers cannot give answers to examinations questions. Readers will only re-read material specifically asked for by the student.

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Audio Textbooks

Students may obtain audio textbooks from LearningAlly. LearningAlly is a non-profit corporation designed to provide audio textbooks to individuals who have trouble using printed material. DSS strongly recommends that any student using LearningAlly services read the first section of the LearningAlly catalog which is available both in print and in digital format. This particular section of the catalog explains LearningAlly's procedures. Disabilities entitled to use LearningAlly books include: blindness, certain learning disabilities and certain physical disabilities. For information please visit their website,

Your requests to Learning must be made in the DSS office a minimum of eight (8) weeks prior to the beginning of the semester. DSS must have your book orders this far in advance to enable them to get the materials to you by the start of the semester. If you are not already connected with LearningAlly, you should see a DSS staff person for an application.

Procedure for obtaining taped textbooks is as follows:

  1. Determine your classes for next semester.
  2. Using the list created in step one, go to the instructor of the course, or the department office, or the textbook office in the bookstore to find out which texts are being used. Make a list including title, author, ISBN # and edition. If you are unable to obtain complete information, notify DSS immediately.
  3. If you are able to use the LearningAlly website, download those books which are available. If you are unable to use the website, turn in your list to DSS.
  4. DSS will inform you of which books are available in audio and which books you must buy to be scanned if the text is unavailable from LearningAlly.
  5. It is necessary for you to purchase two copies each of the required texts and give them to DSS to send for recording. On completion of recording, the books will be returned to the student.

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Learning Ally Library Search

Learning Ally will Search its entire library upon request. These searches can aid you in doing research for papers. The specific procedure is outlined in the Learning Ally catalog. The search request should be done early in the semester.

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DSS does not provide typing services.

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Volunteer Notetakers

DSS requires all students needing notetakers to first seek volunteers from the classroom. If unsuccessful, DSS will send a letter to your instructors asking them to help you secure a volunteer notetaker. DSS will provide NCR-Dualnote paper if the student meets the appropriate criteria. Only on rare occasions and in special circumstances, DSS will pay for an in-class notetaker.

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Tutoring Services

Tutoring services are provided through the Center for Learning and Academic Support Services.

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Time Management Training

DSS will provide time management training on a one-to-one basis if requested by the student.

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Interpreting Services for Deaf and Hearing Impaired Students

All requests for interpreters must be made as soon as possible. As soon as you know your next semester schedule, go immediately to the DSS office and submit a copy.

Your classroom interpreter is scheduled to work only during the time your class meets. If you have an immediate need to meet with your instructor and your interpreter has the time, and the meeting is no longer than 30 minutes, then you do not need to notify the DSS office until after the meeting. If the meeting will be longer than 30 minutes, contact the DSS office and arrange for an interpreter at an agreed upon time.

School related functions for which you may need an interpreter requires that a written request be submitted to the DSS office five (5) working days in advance (or as soon as possible).

The interpreter will wait outside of the classroom, near the classroom entrance. Be sure to look near all doors in case you miss each other.

If you are late and don't show up within 15 minutes, the interpreter will notify the DSS office of your "No Show", and all interpreting services for that day will be canceled until you contact the DSS office.

If your interpreter does not show within 15 minutes, have someone call the DSS office for you if possible (x3660).

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Keeping Appointments

Test proctors, readers and writers will wait 15 minutes for you to show up at the appointed time. If you do not show up within 15 minutes, the service provider will notify the DSS staff.

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Learning Disabled

Services that may be available to the learning disabled are provided according to the student's individual needs. Possible services include:

  1. Reader Services
  2. Alternative Format Books
  3. Testing
  4. Training for use of Computer with adapted software/hardware
  5. Tutoring Sessions

To obtain further information regarding these services, you need to make an appointment with the DSS Coordinator or DSS Representative.

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Accommodation Memos

At the student's request, DSS will send Request for Accommodation Memos to your instructors introducing you and informing the instructor that a disabled student has enrolled in his/her class. An information sheet will be included stating the nature of your disability and alerting the instructor to the possible need for accommodations.

If you want DSS to send such information to your instructors, it is necessary for you to provide our office with your complete class schedule and sign a Release of Information form.

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Course Modification/Academic Adjustments/Course Assignment Extension

DSS acknowledges that due to the nature of a student’s disability, the student may seek a course modification as an academic adjustment. DSS strongly encourages students to notify DSS as early as possible if this is the case. If you are experiencing a disability–related issue that would prevent you, for example, from completing an assignment (s) or course requirement in accordance with course due dates, you should contact DSS right away. It is a student’s responsibility to contact DSS with a request for course modification as an academic adjustment so that the DSS procedure for the request can take place. If a student makes a request for a course modification as an academic adjustment to an instructor, the instructor will inform the student of the student’s obligation to contact the DSS office.


DSS will review student requests for course modifications as a request for an academic adjustment, and where the student request is for due date extensions on an assignment, DSS will review the request within 2 business days of receipt of the request. All requests are reviewed on a case–by-case basis and are provided adequate and thorough consideration by the DSS team of Disability Management Advisors. Upon completion of the DSS team review, a recommendation will be submitted to the DSS Director. The DSS Director will review the recommendation of the DSS team of Disability Management Advisors and will notify you (the student) at the end of the two day review period of the outcome of your request for a course modification, academic adjustment or extension of course assignment due dates.

If your request has been approved by DSS, DSS will provide you and any associated instructor with a letter to support the approved accommodation.

If DSS denied your request, an appointment will be scheduled for you to meet with the DSS Director for review of your request. If you are not in agreement with the decision of the DSS Director, after your scheduled meeting, you will be directed to schedule an appointment with the CSUDH Dean of Students as an appeal.

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If you have any questions regarding any information or procedure contained in this manual, please make an appointment with a DSS staff person. You can get to our contact information here.

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