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Vince Patient with Taylor Sisson, Michael Schmitt, and Scott Hornbeak


2015 Staff Awards

Joni Johnson (’13, M.A. English Literature), an administrative support assistant in the Child Development Program received the Customer Service Award, which recognizes staff who “demonstrate exemplary customer service for students, employees and/or guests.”

She was nominated by Kimberley Radmacher, an associated professor in the Child Development Program. She nominated Johnson in the Customer Service category because she “is committed to ensuring that students understand and receive accurate information, and helping them resolve their concerns, who in turn have told Radmacher that Johnson is “kind, compassionate, and approachable.”

“Winning the award was great. It reinforces what we do as staff members because sometimes it can feel like a thankless job. As Dr. Hagan pointed out, we’re sort of the ‘unsung’ heroes of the university, and since we are students’ first point of contact, our roles are very instrumental and important to their success,” said Johnson. “I’ve been working in the same program since I’ve been here, which is great because I love our students and I know what they will contribute a great deal to the future.”

 Joni Customer Service Award

CHHSN staff years of service recognition:

  • 10 years of Service: Alma Melena - Advisor, Student Services Center
  • 20 years of Service: Debra K. Yoklavich - Academic Associate